Privacy Policy

Last Updated: 19-04-2026

Introduction

This Privacy Policy describes how Property Management Gurus, LLC (“Property Management Gurus,” “PMG,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at propertymanagementgurus.com (the “Site”) or engage our advisory services (together, the “Services”). By using the Site or the Services, you consent to the practices described in this Policy.

Information We Collect

Contact Information

When you fill out a form on our Site, request information, book a discovery call, or otherwise reach out to us, we collect the information you provide. That typically includes your name, company name, role or title, phone number, email address, and any details you share about your property, portfolio, or business.

Client Engagement Information

If you become a client, we collect additional information needed to deliver advisory services. That may include property-level data, operating performance information, business documents you share with us, and communications between our team and yours. We collect this information only from clients and only for the purpose of the engagement.

Analytics and Technical Information

As you navigate the Site, our analytics tools automatically collect standard technical information including your IP address, browser type and version, device and operating system, referring URL, pages visited, time on page, and interactions with page elements. We use this information to understand how the Site is used and to improve it.

We currently use Google Analytics 4 (GA4) for Site analytics. Google’s privacy policy is available at https://policies.google.com/privacy. You can opt out of GA4 tracking by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

Geo-Location Information

We do not collect real-time geo-location information. Approximate location may be inferred from your IP address for analytics purposes.

Cookies and Similar Technologies

Our Site uses cookies and similar technologies for the following purposes:

  • Analytics cookies: GA4 sets cookies (including _ga and _ga_<container>) to distinguish unique visitors and measure Site usage. These typically persist for up to two years.
  • Infrastructure cookies: Our content delivery and security provider (Cloudflare) may set cookies such as __cf_bm for bot management and site security. These typically persist for 30 minutes.
  • Session cookies: WordPress and our site builder may set session cookies for logged-in administrators. These are not set for regular Site visitors.

We do not use advertising cookies, retargeting pixels, or third-party marketing trackers at this time. If we add such technologies in the future, we will update this Policy and, where required, seek your consent.

Most browsers allow you to refuse or delete cookies through their settings. Refusing analytics cookies will not prevent you from using the Site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule discovery calls
  • Deliver the advisory services you engage us for
  • Communicate with you about your engagement, including billing, updates, and scheduling
  • Send you relevant business communications when you have asked to receive them
  • Understand Site usage and improve our content and offerings
  • Comply with legal obligations and protect our rights and the rights of others

How We Share Your Information

We do not sell, rent, or trade your personal information.

Service Providers

We share information with trusted third-party vendors who help us operate our business. These providers access only the information necessary to perform their role and are bound by confidentiality obligations. Categories include:

  • Website hosting and infrastructure (our WordPress hosting provider, Cloudflare)
  • Analytics (Google Analytics 4)
  • Customer relationship management, email, and scheduling (GoHighLevel, provided through our affiliate Service Pilot Marketing, LLC, which operates our GoHighLevel subaccount)
  • Payment processing for client invoices, as applicable to the engagement
  • Email delivery

Affiliated Entities

Property Management Gurus, LLC and Service Pilot Marketing, LLC are separately organized businesses under common ownership. We may share limited operational information between the two entities solely to deliver the Services (for example, through the shared GoHighLevel platform). Each entity is responsible for its own data practices under its own privacy policy.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred to the successor entity. We will provide notice of any such change.

Legal Disclosures

We may disclose information when required by law, in response to valid legal process, to protect our rights or property, to prevent fraud or illegal activity, or to protect the safety of others.

Aggregated or De-Identified Data

We may use and share aggregated or de-identified data (such as Site usage statistics) that cannot reasonably be used to identify you.

Testimonials and Marketing

By becoming a client, you agree that we may identify you as a client and use your company name and/or logo in marketing materials and on our Site, unless you opt out in writing.

Data Retention and Deletion

We retain your information for as long as we have an active relationship with you or as needed to provide the Services and to meet legal, accounting, and regulatory obligations. After that period, we delete or de-identify the information within a reasonable timeframe. You may request deletion of your information by contacting privacy@propertymanagementgurus.com. Backups may contain copies of deleted information for a limited period before they cycle out of our retention window.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we collect. No system is perfectly secure, and we cannot guarantee absolute security. If you believe your information has been compromised through our Services, please contact us immediately at privacy@propertymanagementgurus.com.

Children’s Privacy

Our Site and Services are intended for business professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Rights

Residents of the European Economic Area, United Kingdom, and Switzerland (GDPR)

If you reside in the European Economic Area, United Kingdom, or Switzerland, you have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may exercise these rights by contacting privacy@propertymanagementgurus.com. You also have the right to lodge a complaint with your local data protection authority.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request a copy of your personal information
  • Request correction or deletion of your personal information
  • Opt out of the sale or sharing of personal information (we do not sell or share personal information as defined by the CCPA/CPRA)
  • Non-discrimination for exercising your privacy rights

Requests can be submitted to privacy@propertymanagementgurus.com. We will verify your identity before responding.

Do Not Track

Some browsers offer a “Do Not Track” signal. There is no industry or legal standard for how to respond to these signals, and we do not currently respond to them. You can still control tracking through your browser’s cookie settings and through the GA4 opt-out described above.

Changes to This Policy

We may update this Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice through the Site or by email. Your continued use of the Site or Services after changes take effect constitutes your acceptance of the revised Policy.

Contact

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Property Management Gurus, LLC

Attn: Privacy Officer

14450 W Woodspring Dr

Boise, Idaho 83713

Email: privacy@propertymanagementgurus.com

Contact Us

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