TERMS OF SERVICE
Last Updated: 19-04-2026
These Terms of Service (“Terms”) govern your access to and use of the websites, content, and services provided by Property Management Gurus, LLC (“PMG,” “we,” “us,” or “our”), a multifamily advisory firm headquartered in Boise, Idaho. By accessing or using our website at propertymanagementgurus.com (the “Website”) or engaging our professional services, you (“Client,” “User,” or “you”) agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Individual advisory and consulting engagements are governed by separate written Statements of Work or engagement agreements (“Engagement Agreements”). In the event of a conflict between these Terms and a fully executed Engagement Agreement, the Engagement Agreement controls with respect to the specific engagement it covers.
“Services” means the advisory, consulting, and professional services provided by PMG, including but not limited to multifamily property advisory, pre-launch and lease-up advisory, property performance audits, operating systems and technology advisory, and market research and survey services, together with the content, tools, and information made available through the Website.
“Website” means propertymanagementgurus.com and any subdomains, pages, or digital properties operated by PMG.
“Client” or “you” means any individual or entity that accesses the Website or engages PMG for Services.
“Deliverables” means reports, analyses, recommendations, templates, frameworks, spreadsheets, presentations, and other materials provided by PMG in the course of performing the Services.
“Engagement Agreement” means a Statement of Work, engagement letter, or other written agreement between PMG and a Client that describes the specific Services to be performed, fees, timeline, and any engagement-specific terms.
“Confidential Information” means non-public business, financial, operational, strategic, personnel, tenant, and similar information disclosed by one party to the other in connection with the Services, whether disclosed orally, in writing, or in any other form.
PMG provides advisory and consulting services in the multifamily property sector, including guidance on pre-launch development, lease-up and stabilization, property performance, operating systems and technology, and market research.
The specific scope, deliverables, timeline, and fees for each engagement are defined in the applicable Engagement Agreement. These Terms apply generally to use of the Website and to baseline obligations that run alongside any engagement.
PMG is not a property management company, real estate brokerage, investment advisor, law firm, or accounting firm. PMG does not:
Clients are responsible for engaging qualified professionals in those disciplines as needed.
The Website is intended for users who are at least 18 years of age and who have the legal authority to enter into binding contracts. By using the Website or engaging the Services, you represent that you meet these requirements.
PMG does not currently offer a self-serve user account on the Website. Some resources, tools, or forms may be gated and require basic contact information; you are responsible for the accuracy of any information you submit.
To receive the full benefit of the Services, Clients agree to:
PMG’s recommendations, analyses, and Deliverables are based on information provided by the Client and reasonably available third-party data. The Client is responsible for verifying that the information provided to PMG is accurate and for making final business decisions.
Fees, invoicing schedules, and payment terms are defined in each Engagement Agreement. Unless otherwise stated in an Engagement Agreement:
Either party may terminate an engagement in accordance with the termination provisions of the applicable Engagement Agreement. If no termination provision is included, either party may terminate the engagement on thirty (30) days’ written notice, with fees owed for work completed through the termination date.
Each party agrees to hold the other party’s Confidential Information in strict confidence, use it only for purposes of the engagement, and not disclose it to any third party except on a need-to-know basis under written confidentiality obligations no less protective than those in these Terms.
These obligations do not apply to information that:
Confidentiality obligations survive termination of any engagement for a period of three (3) years, except that trade secrets remain protected for so long as they qualify as trade secrets under applicable law.
PMG materials. PMG owns all right, title, and interest in and to its methodologies, frameworks, templates, tools, checklists, software configurations, know-how, proprietary processes, and any other materials developed by PMG before or independently of an engagement (collectively, “PMG Materials”). Nothing in these Terms transfers ownership of PMG Materials to the Client.
Deliverables. Upon full payment of applicable fees, the Client receives a non-exclusive, perpetual, worldwide, royalty-free license to use Deliverables for the Client’s internal business purposes. PMG retains ownership of any PMG Materials embedded in or underlying any Deliverable.
Client materials. The Client retains ownership of its own data, rent rolls, operating reports, marketing assets, and other materials provided to PMG. The Client grants PMG a limited license to use those materials solely to perform the Services.
Restrictions. The Client may not copy, modify, resell, sublicense, or redistribute PMG Materials or Deliverables outside the Client’s internal business without PMG’s prior written consent.
Feedback. Any feedback, suggestions, or ideas provided to PMG about the Services may be used by PMG without restriction or obligation to the Client.
Multifamily advisory is professional judgment exercised under conditions of market, operational, and counterparty uncertainty. PMG provides recommendations and analyses based on information available at the time, industry experience, and reasonable professional standards, but PMG does not guarantee any specific occupancy, rent, net operating income, cap rate, sale price, lease-up pace, or other outcome.
Case studies, testimonials, past performance, and proof points shared by PMG (including, without limitation, prior lease-up results, occupancy rates, and rent growth figures) reflect past outcomes under specific market and operating conditions and do not represent a promise or guarantee of similar results for any current or future engagement.
Results depend heavily on factors outside PMG’s control, including market conditions, Client implementation, staffing, capital availability, regulatory changes, and competitive response.
PMG provides business advisory services. PMG does not provide legal, tax, accounting, investment, insurance, or real estate brokerage advice. Any reference to statutes, regulations, tax implications, financial projections, or market conditions is for informational purposes only and should be independently verified by the Client with a qualified professional before acting upon it.
You agree not to:
By submitting your contact information through PMG forms, chatbots, or voice agents, or by otherwise providing your phone number to PMG, you expressly consent to receive communications from PMG via SMS, phone calls, email, and automated or AI-assisted systems for purposes of responding to your inquiry, scheduling calls, delivering engagement-related updates, and marketing. Message and data rates may apply.
Consent to receive marketing messages is not a condition of any purchase. You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect operational or transactional messages necessary for an active engagement.
PMG uses third-party service providers to operate the Website and deliver Services, including hosting, content delivery, analytics, email, customer relationship management, and communications. Your use of the Website or engagement of the Services is also subject to the terms and privacy policies of those third-party providers to the extent their services are exposed to you.
If you believe that material available through the Website infringes your copyright, please submit a written notification to PMG’s designated agent including:
Send notices to: DMCA Agent, Property Management Gurus, LLC, 14450 W Woodspring Dr, Boise, ID 83713 — support@propertymanagementgurus.com.
For Clients subject to the EU General Data Protection Regulation (GDPR), UK GDPR, or similar data protection laws, PMG offers a Data Processing Addendum (DPA) incorporating Standard Contractual Clauses (SCCs) for cross-border data transfers, upon request. To request a DPA, contact privacy@propertymanagementgurus.com.
PMG’s collection, use, and disclosure of personal information is described in the PMG Privacy Policy at propertymanagementgurus.com/privacy-policy/, which is incorporated into these Terms by reference.
THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PMG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
PMG DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.
ADVISORY SERVICES ARE PROVIDED WITH THE PROFESSIONAL SKILL AND CARE CUSTOMARY FOR THE MULTIFAMILY ADVISORY INDUSTRY, BUT PMG DOES NOT WARRANT ANY SPECIFIC RESULT OR OUTCOME.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PMG, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST OPPORTUNITY, LOSS OF GOODWILL, OR LOST DATA, EVEN IF PMG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
PMG’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR ANY ENGAGEMENT WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY THE CLIENT TO PMG UNDER THE APPLICABLE ENGAGEMENT AGREEMENT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS (US$1,000).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless PMG and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
PMG may suspend or terminate your access to the Website at any time, with or without notice, for any reason, including suspected violation of these Terms. Termination of any specific engagement is governed by the applicable Engagement Agreement.
Sections that by their nature should survive termination — including Definitions, Fees (for work completed), Confidentiality, Intellectual Property, No Guarantee of Results, Professional Scope of Advice, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Binding Arbitration — will survive.
These Terms are governed by the laws of the State of Idaho, without regard to its conflicts-of-law rules. Except for claims seeking injunctive or equitable relief regarding PMG’s intellectual property or Confidential Information, all disputes arising out of or relating to these Terms will be resolved by binding arbitration under Section 21.
For any claim not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Ada County, Idaho.
Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the Services that is not resolved through good-faith negotiation within thirty (30) days will be resolved by binding arbitration administered by JAMS under its then-current Streamlined Arbitration Rules and Procedures. The arbitration will be conducted in Ada County, Idaho, in the English language, before a single arbitrator. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. You and PMG agree that any dispute will be resolved on an individual basis only. No class, consolidated, or representative actions are permitted.
Opt-out. You may opt out of this arbitration provision by sending written notice to legal@propertymanagementgurus.com within thirty (30) days of first accepting these Terms. Your notice must include your full name, contact information, and a clear statement that you wish to opt out of arbitration.
PMG may update these Terms from time to time. The “Last Updated” date at the top of these Terms reflects the most recent revision. Material changes will be communicated by posting the updated Terms on the Website and, where reasonable, by email to active Clients. Your continued use of the Website or Services after the effective date of any changes constitutes your acceptance of the updated Terms.
Entire agreement. These Terms, together with any applicable Engagement Agreement and the PMG Privacy Policy, constitute the entire agreement between the parties regarding the subject matter.
Severability. If any provision is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver. No waiver of any provision is effective unless in writing signed by the waiving party. A failure to enforce any provision is not a waiver of future enforcement.
Assignment. You may not assign or transfer these Terms without PMG’s prior written consent. PMG may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party will be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, acts of government, labor disputes, utility or internet outages, and epidemics or pandemics.
Independent contractors. PMG and the Client are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship.
Notices. Notices to PMG must be sent to support@propertymanagementgurus.com and Property Management Gurus, LLC, 14450 W Woodspring Dr, Boise, ID 83713. Notices to the Client may be sent to the email or address on file.
Headings. Section headings are for convenience only and do not affect interpretation.
Property Management Gurus, LLC
14450 W Woodspring Dr
Boise, ID 83713
Support hours: Monday–Friday, 8:00 AM – 5:00 PM Mountain Time, excluding U.S. federal holidays.
